Made to Order Dell and Pre-Made HP:
Almost all of Dell’s computers are customized to the customer needs. A customer first places the order and states his wants and the desktop is then made according to his demands. This way, Dell has almost a negligible chance of losing money even before the money is shipped to the consumer. On the other hand, HP makes its computers beforehand and it needs to rely on smart marketing tactics to attract consumers. Even though these completely different working of the companies may favor Dell, HP gains the upper hand in the other aspect.
Since Dell has a made to order working, there is usually a downtime of at least 7 days after which you will get your computer. In case you ordered a part in your Dell computer which is not easily available, then you probably ad a few more days. HP, on the other hand has computers available which can be have had almost instantly.
HP follows a standardization policy in the building of its computers. This means that a hard disk in a particular model of HP would remain of the same make in all the computers of the same model. However, in the case of Dell, you may find a hard disk of different companies used in computers of the same model.
Dell and HP technical Support:
HP technical support and Dell technical support also differ quite a bit.
James Langer is a HP Technical Support associate at PCCare247. The extensive service spectrum of PCCare247 HP Support, Dell Support, Microsoft Support and other Leading Brands
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